Running a Business In a Disrupted World

By taking the opportunity to turn disruption on its head, we encourage a new model for entrepreneurs in the modern world.

Here at The Everyday Agency, we are eternal optimists. That doesn’t mean we collectively wear rose tinted glasses, upholding a misaligned perception that everything is forever great. Instead we are proudly confident in our ability to deal with change, which provides us with an unwavering trust that everything will eventually be ok. Recognised as natural problem solvers, our team are visionaries at heart. We love to share our knowledge and extend a positive branch whenever possible.

Currently the entire planet is undergoing a major upheaval. This year alone we have encountered huge shifts including Brexit, Coronavirus, disastrous bushfires, climate change pressures, political unrest, mental health issues increasing and more, all aptly highlighted by the mainstream media. It can be daunting with an influx of information on how to progress a sustainable business strategy. As a business, it could be overtly frightening to know how to survive financially during pivotal times of uncertainty like the present. At TEA, we know that being resilient throughout the winds of change also leads to longevity and initiates forging forward with commercial conviction in a brave new world.


Adapting To Change

Disruption equals change. Your ability to adapt to this change will precede how you survive as a business, community, family or individual. Having the correct foundations in place will make these adaptations even easier – namely structures, processes and procedures. By implementing these; how you react will become clearer and less chaotic and will allow you to make informed decisions as you progress. These processes are not just set once, as they will need to be revised and updated consistently. Revisit them on a quarterly basis, so you can check in to ensure they always provide consistent results transcending changing circumstances.The second partition of adapting to change is embedded in problem solving. This involves having and being able to extract the right data out of your processes and systems. This will allow you to grow and jump ahead of trends which directly affect you. You can then move deeper into how to solve problems fluidly based upon this information and which resources are available to you at any given point.

TASK: 

  • Start mapping your processes for sales and marketing, operations, finance, logistics, admin, recruitment – whatever your business does it should be mapped out accordingly
  • Consider what systems can help manage this for you, project management tools like Monday, Asana and systems which can assist you to automate some of these task
  • Consider what procedures you should have in place if activities and targets deviate from the plan


Don’t Become Complacent 

Complacency is one of the biggest killers for business. For example, if you have achieved three solid years of growth in a row, all it may take is for a ripple to appear,  which could potentially wipe out your hard work. Continue to evolve and keep changing the way you do things by consistently testing what works and highlighting what doesn’t. This will provide a solid overview to improve the way you do things and to formulate a foundation to rely upon.One continual thing we do at TEA is to ‘catastrophise’. Although this directly contradicts our personal optimism, it helps to envisage any possible variations to a plan, allowing for proactive changes before problems arise. This is basically a term we apply to understanding the worst possible case scenario. We don’t spend hours on the detail, it’s a quick one hour meeting per month, projecting if something did actually go wrong, what would we do and how could it be corrected? It’s a great way to problem solve and recheck your systems and which processes are right for you. A ‘listen and learn’ ethos between your core team allows everyone to be on the same page and instead of hiding from problems, face them head on. This is almost like delivering an on-the-fly SWOT Analysis delivered via a communal brainstorm session. Businesses that succeed are universally adept at problem solving, well practiced and aware of impacts before they appear. Acting as a solid reminder ‘It’s not what you are doing, but what you could be doing’. Utilise this approach to build improvements across the board for your business.

TASK :

  • Create a SWOT Analysis on the current situation
  • Catastrophise right now! What could go wrong? What is going wrong? How can you fix it?
  • Use mind mapping to identify the solutions and flesh them out in more detail. 


Disruption Creates Innovation

During times of excessive change, there will become huge potential for innovation to break through. Where some people only see adversity and challenges, others see opportunities and solutions. Instead of focusing upon the widespread effects of what is going wrong, we suggest immediately addressing what improvements could possibly make it right again. Resolve situations early on, to limit a long term negative result. Remember that although certain situations are out of your immediate control, they can never truly make you fully powerless.Focus on adapting what you could do today, to make a difference to tomorrow’s world and those within it. It has been historically proven that many of the greatest creations have risen during the most challenging and difficult times that people have faced. Hold hope in the knowledge that this will be the same for you personally and in business. Be prepared and move forward when possible.



Adapting To The Future Of Work

We can already see that the traditional ways of working have already changed. Many companies who were early innovators of digital trends, actively engaged remote working over twenty years ago, when the internet was still within its infancy. Now, as you know, it has become a global template for entire teams to work remotely, in temporary office spaces, hot desks or from home. This has helped small companies grow by utilising their incomes to advertise and set up systems in preference to the previous bricks and mortar approach. Virtual teams are here to stay and engage a stronger talent pool than available from single territories. AI is also settling in, becoming widely accepted and helping support business infrastructures. We should be fully prepared to see how this impacts business, and ways it can be incorporated to assist existing protocols. These changes will mean there will be less differentiation between independent brands and corporate companies. Smaller teams will become more efficient, fully automated and able to scale to the same productivity levels and outputs of their larger counterparts. Small teams and businesses will be able to keep their finger on the pulse, instantly affecting decision making and getting things delivered promptly as a result. Often it can be said, the bigger the business the bigger the fall. They cannot always react fast enough in the decision making process or adapt en masse to changes outside of their immediate control. This brings rise to flatter company structures eliminating hierarchy, whilst promoting better decision making, active collaboration and unified teamwork. Now is the time to implement this and celebrate the distinct results.

TASK:

  • Identify how to create a remote team
  • Consider what tasks you can digitise and action remotely using tools such as Zoom, Zapier, CRMs (Customer Relationship Management Systems) and implement them today

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